Inspiration from Others h

o0wuyoqqy · Wysłany: Sob 3:12, 12 Mar 2011 Temat postu: Inspiration from Others h

Piggly Wiggly [/b]murimuramuda
No, they're not your typical cheerleading blurbs, although with Toyota hugging the limelight these days as one of the world's major car producers with stellar growth rates and "can't-be-beat" performance, everyone might as well be cheerleading for the Japanese auto maker. The praises are richly deserved.
The story began when Toyota owners visited an assembly line and mass production facility the kind of assembly line that earned millions for Henry Ford. The Toyota executives, however, were not impressed. They came away from the plant feeling that there was too much waste and that the entire operation did not make sense. After that, they visited a supermarket Piggly Wiggly and that's when lightning struck. At the supermarket, they noticed that as soon as a customer bought a drink, it was immediately replaced by another. In other words, there were no drinks waiting on the shelf begging to be bought. The next drink only was pulled out when the one preceding it had been purchased. This triggered the birth of the "pull technology" principle that the Toyota Motor Company adopted as one of the core principles of the Toyota Production System.
Pull technology, as explained by Betsi Harris Ehrlich ( Transactional Six Sigma and Lean Servicing, St. Lucie Press, 2005 ) is the opposite of traditional push technology in manufacturing where mass volumes of products are shoved into the customers through aggressive sales and marketing tactics. Pulling products, on the other hand, means that products are manufactured in small batches and are made according to customer specs. When pull technology is correctly applied, there is less tendency towards waste and stale inventories.
MuriMuraMuda
These three Japanese words are sacred to the Toyota Production System (TPS), but are only a part of the set of parameters that characterize Toyota's production methods.
Muri means an overburden which results from over-production. Mura represents inconsistency which results from lack of standardized methods and processes. When your manufacturing operation exhibits both muri and mura, what happens next?
Logically, muri and mura generate muda or excessive waste. These three concepts figure prominently in the TPS framework.
But let's take a closer look at muda . The Japanese have identified at least seven areas where waste is likely to occur: over-production, waste of time and resources on the part of idle machines and machine operators, transportation waste, process waste, inventory piles, waste in motion (an example is when operators are looking for parts to replace broken parts) and rework waste. In the mind of Toyota, there is no need to rework a product if it is done right the first time. Quality should be every worker's mantra. Quality right now, not quality later.
Inspiration from Others
The core principles of the Toyota Production System are not exclusively Japanese. In fact it is the fruit of impressions gathered and innovated upon by the Toyoda family and Taiichi Ohno who drew inspiration from the thoughts of W. Edwards Deming and Henry Ford.
Ernst C. Glauser of the Swiss Deming Institute points out bluntly that the Japanese took Deming's theorems very seriously. The first theorem goes, "nobody gives a hoot about profit" and the second, "we are being ruined by best efforts, doing the wrong thing." ( The Toyota Phenomenon by Ernst Glauser, 2005).
Don't misunderstand Deming's indifference to profits. He was actually referring to short term profits, it was simply his way of promoting the idea that leaders should think long-term, even if it means sacrificing short term financial goals. These theorems are inherent in the Toyota Production System described by business writers as a socio-technical system combining management philosophy and practices. It i