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IP Trunking solution is a workable approach to the change-over from a PBX system to VoIP telecommunications. A PBX phone system is a regular addition to many offices.
Starting life as a simple switchboard and evolving to offer a much higher standard of technology over the years [link widoczny dla zalogowanych], the PBX phone system has been a popular choice for business owners until recently. The influence of VoIP solutions and technologies on business communications needs has caused the PBX to rank as the "old alternative". Many companies are swapping their in-house PBX systems for externally hosted VoIP systems.
VoIP services offer a lot of advantages which a PBX cannot [link widoczny dla zalogowanych], however many businesses are reluctant to do away with their PBX system and the control which a company has over their communications. VoIP is usually run by an ITSP (Internet Telephony Service Provider) unlike the PBX which is run from the premises of the owner.
A solution to the problem
There is a solution to the debate over in-house control versus a better functioning external ITSP, in the form of a trunking solution. A SIP (Session Initiation Protocol) Trunking solution is the combination of PBX and internet telephony that allows users all of the benefits of a VoIP telecommunications solution without having to change all communication systems.
A traditional telephone system such as a PBX will function using actual wires installed into a building by a service provider through a PBX system. These wires from the PBX to other telephones in the building are called extensions [link widoczny dla zalogowanych], whereas the line going from the PBX to the service provider is called a trunk. Using a SIP Trunking solution means that these wires are replaced by an ITSP who offer SIP Trunking solutions. The original lines from the PBX are replaced with an internet protocol gateway which routes all calls. The existing PBX system is then able to transmit voice and data through the IP gateway.
SIP Trunking Solution benefits
The benefits of a SIP Trunking Solution include lowered costs, lower call tariffs and multiple site connections. A PBX system is usually more expensive than Hosted VoIP because the rates are generally charged on a monthly fee per line. Add higher rates to this for each added feature and employee, plus the installation and handset costs. A SIPtrunking solution will provide free calls between different sites of an organisation and other low cost services due to IP telephony low tariff rates.
With a PBX Trunking Solution, some businesses may worry that will lose the control over their communication network that their original PBX provides. This can be avoided if a business uses an ITSP which allows for flexibility of services. Many ITSPs are offering more and more features which have different settings accessible to the client.
Businesses are finding that with the right provider, a SIP Trunking Solution gives them the control they seek over their telecommunications, with the advantage of having a superior service provided by experts in IP telephony.
The range of features on a SIP Trunking Solution is generally much greater than on a simple PBX phone. An IP gateway provides many areas for more advanced features as well as saving costs.
A SIP Trunking Solution is a steppingstone into the world of VoIP and internet communication. The switch from a PBX to a SIP Trunking Solution is relatively simple as most modern PBXs support VoIP technology. Users can usually keep their number. Service and quality of the product is upheld through careful monitoring of network design, testing and quality by the ITSP.
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